Vivid Ads Automates Its Entire Workflow with AI: How Holisticautomation.ai Transformed Australian Print Production

Introduction: AI Meets Print Manufacturing

Vivid Ads, Australia’s leader in large-format printing and custom signage, has taken a major leap forward in digital transformation. By partnering with Holisticautomation.ai, the company has fully automated its end-to-end business processes — from customer service and order management to prepress, Zünd cutting systems, and dispatch operations.

The results speak for themselves:
50% reduction in labour costs
91.9% reduction in production errors
24/7 AI-driven customer support
Seamless integration between prepress automation, machine control, and logistics

This case study explores how Vivid Ads used artificial intelligence, machine learning, and robotic process automation (RPA) to build an intelligent, autonomous production pipeline — setting a new standard for innovation in the Australian print industry.

1. The Challenge: Scaling Without Increasing Cost

Before automation, Vivid Ads handled thousands of custom printing jobs each month — banners, fabric displays, floor graphics, posters, and point-of-sale materials. The company’s manual workflows across design approval, prepress setup, cutting, and dispatch coordination were time-consuming and error-prone.

As demand grew, management faced three core challenges:

• Rising labour costs driven by repetitive manual prepress and dispatch tasks
• Quality control issues from human error in file setup and finishing
• Difficulty scaling customer service capacity without hiring additional staff

The goal was clear: achieve scale, precision, and speed without expanding headcount.

2. Partnering with Holisticautomation.ai

To overcome these challenges, Vivid Ads partnered with Holisticautomation.ai, an enterprise automation firm specialising in AI process optimisation, intelligent workflow design, and machine integration.

Holisticautomation.ai’s solution began with a comprehensive process-mapping audit — analysing over 200 repetitive tasks across prepress, customer service, and production. Using AI-driven tools, they identified key automation opportunities and integrated tailored AI models across multiple departments.

Key Implementation Areas

1. AI-Powered Customer Service
   Vivid Ads’ customer support now runs on conversational AI capable of handling inquiries, quoting, file uploads, and job status tracking 24/7.
   The system uses natural language processing (NLP) and connects directly to order databases, reducing manual handling and response times by over 80%.

2. Automated Prepress Workflow
   File preflighting, layout optimization, and colour correction are now handled through AI prepress automation integrated with RIP software.
   The system identifies missing bleeds, low-resolution images, and incorrect colour profiles — automatically fixing them before production begins.

3. Zünd Cutter Integration and Smart Scheduling
   Using API integration and machine learning, the AI orchestrates Zünd cutting systems, automatically batching similar materials to minimize waste and machine downtime.
   It intelligently queues cutting jobs based on size, material type, and delivery deadlines.

4. AI-Driven Dispatch & Logistics
   Holisticautomation.ai deployed predictive dispatch algorithms that sync with carrier APIs. The system groups deliveries by region, prints shipping labels, and updates tracking automatically.
   This cut dispatch coordination time by over 60%.

3. Results: Efficiency, Precision, and Profitability

Within the first six months of deploying Holisticautomation.ai’s end-to-end automation system, Vivid Ads recorded transformative results:

4. Technology Behind the Transformation

Holisticautomation.ai’s platform unified several technologies into one adaptive automation ecosystem:

• RPA (Robotic Process Automation) to execute repetitive digital tasks like label generation, job logging, and invoicing.
• AI Vision & Prepress AI for automatic artwork validation and print-readiness checks.
• Machine Learning Scheduling Engine to balance Zünd cutter workloads dynamically.
• Conversational AI & NLP Chatbots for customer and internal communication.
• Predictive Analytics Dashboards that visualize production efficiency and cost savings in real time.

By integrating with Vivid Ads’ existing systems (CRM, ERP, RIP software, and cutter control), the automation operates as a unified, intelligent digital factory.

5. The Human-AI Collaboration Model

Rather than replacing people, the AI system augmented Vivid Ads’ staff.
Prepress operators now oversee automation queues, handle complex design exceptions, and focus on creative problem-solving. Customer support teams now specialise in escalations, training, and relationship management — allowing them to deliver higher-value service.

As a result, employees report greater job satisfaction, fewer repetitive tasks, and improved work-life balance.

6. Future Outlook: Expanding the Automation Frontier

Vivid Ads is now expanding its automation footprint, working with Holisticautomation.ai to integrate:

• Predictive material purchasing to auto-order stock based on usage patterns.
• AI print quality inspection using computer vision to detect micro-defects in real time.
• Generative AI product configurators allowing customers to visualize signage in 3D before purchase.

The long-term goal is a “lights-out” smart factory — a production line that operates continuously with minimal human intervention, while maintaining premium Australian craftsmanship.

7. What This Means for the Industry

Vivid Ads’ transformation proves that even mid-sized manufacturing and print businesses can achieve enterprise-level efficiency through AI automation.
The collaboration with Holisticautomation.ai demonstrates how AI-powered process orchestration can:

• Reduce operational costs
• Increase output precision
• Boost customer experience
• Scale without additional workforce

This model can be replicated across sectors like packaging, signage, and e-commerce manufacturing — redefining how production companies think about automation.

Conclusion: Automation as a Competitive Advantage

Vivid Ads’ journey shows what’s possible when innovation meets execution.
By embracing AI automation through Holisticautomation.ai, the company turned complex print workflows into a seamlessly orchestrated digital process — cutting costs, improving accuracy, and elevating customer experience.

Today, Vivid Ads operates as one of Australia’s most technologically advanced printing companies, with an automation architecture built to scale globally.
And for businesses seeking to replicate this success — Holisticautomation.ai stands ready to help them design, implement, and scale intelligent automation tailored to their industry.